Maintenance Service | TVPLAY

600,00
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Repair and Maintenance of Computer Equipment

In today's digital age, IT equipment has become an integral part of our daily lives. However, like any other device, these computers can experience technical issues that require repair and maintenance.

Repair Services

Our computer equipment repair service focuses on diagnosing and fixing hardware and software problems. This can include repairing or replacing damaged components, removing viruses and malware, recovering data, and optimizing system performance.

Maintenance Services

In addition to repairs, we offer preventative maintenance services to help prevent future problems. This can include regularly cleaning the system, updating software and drivers, optimizing the operating system, and implementing security solutions to protect against online threats.

Commitment to Quality

We are committed to providing high-quality services to ensure that your IT equipment operates efficiently and effectively. Our technicians are highly trained and have extensive experience in repairing and maintaining a variety of computer equipment.

After-sales support and maintenance

Whether you need urgent repair or regular maintenance, we aim to provide exceptional service that exceeds your expectations. We understand the importance of having reliable computer equipment and are here to make sure your devices are in the best possible condition.

Software Maintenance and Upgrades

In today's digital world, keeping the software on our devices up to date and in good working order is essential to ensure optimal performance and security of our data.

Software Maintenance Services

Our software maintenance service focuses on ensuring that your software is running efficiently and smoothly. This can include troubleshooting software, optimizing software performance, and fixing bugs.

Software Update Services

In addition to maintenance, we offer software update services to make sure you're using the latest and most secure versions of your software. This can include installing security updates, upgrading to new software versions, and migrating data when necessary.

Commitment to Quality

We are committed to providing high-quality services to ensure that your software is up to date and running efficiently. Our technicians are highly trained and have extensive experience in maintaining and updating a variety of software.

What is included in Equipment and Software Maintenance?

Software technical support by phone / Software technical support by phone / Software updates free of charge / Technical assistance during working hours / 24/365 on request / All this during the extended warranty period (3 years from purchase). / 24/365 on request: Consult us. / All this during the extended warranty period (3 years from purchase). / For out-of-warranty equipment or licenses: Consult.

Frequently Asked Questions

1Is it possible to pay in installments?
No. The maintenance has an annual contract, so the payment will be made of the full amount of € 600 per year.
2I am not a customer, can I sign up for Maintenance?
Yes, if you already have any of the related equipment (TVPLAY or TVPROMPT) if they are still in the extended warranty period. If some of the equipment or software licenses are more than 2 years old. (See this section).
NOTE: If two or more products are available, the contract would be for each product. For example, two products €600 × 2 = €1,200

TVPLAY

The annual TVPLAY Software & Equipment Maintenance Service offers a comprehensive plan to ensure that all your systems run smoothly throughout the year. This service includes specialized technical support, regular software updates and equipment maintenance assistance, designed to minimize downtime and maximize the operational efficiency of your audiovisual and broadcast infrastructure.

With our annual software and equipment maintenance service, you’ll have access to software updates that ensure you always have the latest and most secure versions. This process helps maintain optimal performance of your applications and broadcast systems, which is key to avoiding unexpected technical issues.

In addition, this plan includes telephone technical support during business hours. Our team can help you resolve doubts, solve errors or advise you on configurations that improve the productivity of your systems. Support is part of the annual maintenance and is designed to respond quickly to any software or equipment-related issues.

We also offer driver updates and bug fixes that allow your equipment and software to work efficiently and securely. This annual maintenance service can be adjusted to your needs, including extended support options or 24/365 coverage if required.

This annual maintenance service for TVPLAY software and equipment is ideal for companies and professionals who want peace of mind and operational continuity. By signing up for this plan, you ensure that your systems are always up to date, protected, and running at peak efficiency throughout the year.